![]() Furthermore, we will prorate the charge if your vacancy extends into part of the next month, rather than charging you for the full month. There is no penalty for extending or cancelling your move-out date. We can take your notice over the phone, but still require something in writing (meaning the date will start when you actually call us, not when you actually sign). Our vacate policy states that you MUST give a 30 day written notice. Units are reserved on a first come, first serve basis. Returnees also enjoy a sign-up discount! What is your vacate policy? If you are an existing customer and have not yet received your user name and password please click "forgot password" on the log-in screen and set up a new one, or call us if you need any help. May I pay my bill online?Ībsolutely! Simply log-in to access your account, then click the "Make Payment" button in the upper right-hand corner of the screen. Log in to access your account and update your payment settings. You can make changes to your credit card using our online system. How do I authorize use of, or update my credit card? Please log into your account or email our office with your updated information. ![]() We offer freight elevators and complimentary use of our carts and dollies. We strive to make rentals and moving in as easy as possible for you. If bringing your own lock, please verify with the office so that we can register your lock for our daily lock checks. We also offer locks but you may bring your own. We carry boxing and packing supplies in our retail space. Where can I buy boxes? Do I need to bring a lock? If you ever need access after hours, simply call beforehand during regular business hours and we will do everything we can to accommodate you. What if I need to access my storage after hours? Additionally we close early on Christmas and New Year’s Eve. When you become a tenant, you have access to your unit 7:00 am – 7:00 pm Monday – Sunday with the exception of the following holidays: New Year’s Day, Easter, Labor Day, Independence Day, Memorial Day, Thanksgiving and Christmas. Our office is open Monday - Saturday 9:30 am - 5:30 pm. ![]() During busy seasons, we may require a minimum rental term depending on the unit size. Our rentals are month to month, we simply ask for a 30-day notice before leaving your unit. Some even call us the “boutique hotel of storage facilities.” You won’t find a better bang for your buck anywhere else. We’re proactive about maintenance and strive to provide the cleanest and safest storage facility possible. We sincerely appreciate your business and offer the friendliest office staff & the greatest grounds crew around. What differentiates Goleta Valley Self Storage from others? You may also view our sizing guide for assistance on determining the perfect size for your storage needs. You may call us at (805) 964-3104, toll-free (866) 345-4867, submit an inquiry, or visit us in person so that we can show you our beautiful facility. With so much variety to choose from, our staff is here to assist you in selecting the unit size that best suits your needs. We have over 40 differently sized units at our facility, some are temperature regulated, some high extra high ceilings, some have a loft inside, some are drive ups, some are beautifully designed wardrobe spaces. What sizes do you have and how big of a space do I need?
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